WhatsApp chatbot for online stores
“Where is my order?” and “Do you have it in size M?” — your chatbot answers these in seconds, so you sell more and your support inbox stays under control.
Sound familiar?
- 😩 Support is buried in “where is my order?” messages.
- 😩 Shoppers with a quick question leave without buying.
- 😩 Returns and exchanges eat hours every week.
What it handles for you
- ✓Order status and tracking
- ✓Product, size and stock questions
- ✓Returns and exchanges step by step
- ✓Product recommendations and discount codes
Example conversation
Customer: Where is my order #1042?
Your chatbot: Hi! 📦 Order #1042 left our warehouse yesterday and should arrive tomorrow. Here is the tracking link: [link]
Customer: Great, thanks
Your chatbot: You are welcome! Anything else I can help with?
What your chatbot will do
Instant replies 24/7
Welcome message, menu and answers outside business hours.
AI trained on your business
Answers questions about your services, prices and policies in natural language.
Bookings & appointments
Customers pick a time slot and get a reminder automatically.
Lead capture
Name, need and contact are saved to a Google Sheet or your CRM.
Human handover
When a customer needs a person, the chat is passed to you with full context.
Multi-language
Replies in the language your customer writes in.
How it works
-
1
Tell us about your business
Fill in the short form below. We reply within 24 h.
-
2
We build and train it
We set up the flows and the AI with your real information, usually in 3–7 days.
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3
Go live and improve
You test it, we adjust it, and it starts working for you.
Plans
Starter
from €149 + €19/month
- ✓Welcome message & menu
- ✓Out-of-hours auto-reply
- ✓Up to 15 FAQ answers
- ✓Monthly report
Pro (AI)
from €399 + €49/month
- ✓Everything in Starter
- ✓AI answers trained on your business
- ✓Appointment booking
- ✓Leads to Google Sheets / CRM
- ✓Human handover
Custom
Quote
- ✓Integrations with your systems
- ✓Multiple numbers or agents
- ✓Shop / catalogue flows
- ✓Priority support
WhatsApp Business API messaging fees charged by Meta, if applicable, are billed separately at cost.
Frequently asked questions
Does it work with Shopify or WooCommerce?
Yes. We connect it to your store so it can check orders and products in real time.
Can it send marketing messages?
Only to customers who opted in, using WhatsApp-approved templates.
Do I need the WhatsApp Business app or the API?
For simple auto-replies the free WhatsApp Business app can be enough. For AI answers, bookings and integrations we use the official WhatsApp Business Platform (API). We help you choose and set it up.
Can I keep using my current number?
Usually yes. In some cases moving a number to the API requires removing it from the regular app first; we explain the options before touching anything.
What if the bot does not know the answer?
It tells the customer that a person will reply and notifies you, so no lead is lost.
Is there a long contract?
No. The monthly fee covers hosting, maintenance and changes, and you can cancel at any time.
Chatbots for other industries
Tell us about your business
No commitment. We reply within 24 hours with a proposal.