WhatsApp chatbot for hotels and rentals
Guests ask about check-in times, parking and the Wi-Fi password at all hours and in every language. Your chatbot answers instantly and passes real requests to reception.
Sound familiar?
- π© Reception is flooded with repetitive questions.
- π© Foreign guests write in languages your team does not speak.
- π© Booking platforms keep the commission on every reservation.
What it handles for you
- βCheck-in, check-out and directions
- βAnswers in the guestβs language
- βRoom service and late check-out requests
- βDirect booking enquiries without commission
Example conversation
Customer: What time is check-in? Is there parking?
Your chatbot: Hello! π¨ Check-in is from 15:00. We have a private car park at β¬12/day; would you like me to reserve a space?
Customer: Yes please
Your chatbot: Reserved β A parking space for your stay. See you soon!
What your chatbot will do
Instant replies 24/7
Welcome message, menu and answers outside business hours.
AI trained on your business
Answers questions about your services, prices and policies in natural language.
Bookings & appointments
Customers pick a time slot and get a reminder automatically.
Lead capture
Name, need and contact are saved to a Google Sheet or your CRM.
Human handover
When a customer needs a person, the chat is passed to you with full context.
Multi-language
Replies in the language your customer writes in.
How it works
-
1
Tell us about your business
Fill in the short form below. We reply within 24 h.
-
2
We build and train it
We set up the flows and the AI with your real information, usually in 3β7 days.
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3
Go live and improve
You test it, we adjust it, and it starts working for you.
Plans
Starter
from β¬149 + β¬19/month
- βWelcome message & menu
- βOut-of-hours auto-reply
- βUp to 15 FAQ answers
- βMonthly report
Pro (AI)
from β¬399 + β¬49/month
- βEverything in Starter
- βAI answers trained on your business
- βAppointment booking
- βLeads to Google Sheets / CRM
- βHuman handover
Custom
Quote
- βIntegrations with your systems
- βMultiple numbers or agents
- βShop / catalogue flows
- βPriority support
WhatsApp Business API messaging fees charged by Meta, if applicable, are billed separately at cost.
Frequently asked questions
Which languages does it speak?
It replies in the language the guest writes in, including English, Spanish, Portuguese, French and German.
Can it work with our PMS?
If your PMS has an API we can connect it; otherwise requests are forwarded to reception.
Do I need the WhatsApp Business app or the API?
For simple auto-replies the free WhatsApp Business app can be enough. For AI answers, bookings and integrations we use the official WhatsApp Business Platform (API). We help you choose and set it up.
Can I keep using my current number?
Usually yes. In some cases moving a number to the API requires removing it from the regular app first; we explain the options before touching anything.
What if the bot does not know the answer?
It tells the customer that a person will reply and notifies you, so no lead is lost.
Is there a long contract?
No. The monthly fee covers hosting, maintenance and changes, and you can cancel at any time.
Chatbots for other industries
Tell us about your business
No commitment. We reply within 24 hours with a proposal.